Welcome to Wild Horizonco. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and purchase our products. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing information (where applicable)
  • Order details
  • Device information such as browser type, IP address, and operating system
  • Information you provide when contacting our customer support

How We Use Your Information

We use your information to:

  • Process and confirm your orders
  • Arrange Cash on Delivery (COD) orders
  • Deliver products to your shipping address
  • Respond to your inquiries and customer service requests
  • Improve our website, products, and customer experience
  • Prevent fraudulent or unauthorized activities
  • Comply with applicable legal obligations

Cash on Delivery

Wild Horizonco currently accepts Cash on Delivery (COD) as the only payment method. We do not collect or store payment card or online payment information through our website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only when necessary with:

  • Delivery and logistics partners to complete your order
  • Service providers who help operate our website
  • Legal authorities if required by applicable laws or regulations

All third parties are expected to handle your information responsibly.

Data Security

We implement appropriate technical and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal requirements, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where permitted by law
  • Request restrictions on certain processing activities
  • Object to certain uses of your information where applicable

We will respond to eligible requests within a reasonable timeframe.

Opt-Out Instructions

If you no longer wish to receive promotional emails, newsletters, or marketing communications from Wild Horizonco, you may opt out at any time by:

  • Clicking the unsubscribe link included in promotional emails (when available), or
  • Sending your request to [email protected] with the subject line “Opt-Out Request.”

Please allow a reasonable period for your request to be processed. Even after opting out of marketing communications, we may still contact you regarding your orders, deliveries, or important service-related updates.

International Users

Wild Horizonco operates worldwide. By using our website, you understand that your information may be processed in accordance with this Privacy Policy, regardless of your country or region.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Wild Horizonco
Email: [email protected]