Thank you for shopping with Wild Horizonco. We are committed to providing a smooth and reliable shipping experience for customers around the world. Please read our Shipping Policy to understand how we process and deliver your orders.
Order Processing
All orders are reviewed and processed after they are successfully placed on our website. Orders are generally processed on business days, excluding weekends and public holidays. Once your order has been prepared for shipment, you will receive an order confirmation.
Cash on Delivery
Wild Horizonco currently offers Cash on Delivery (COD) as the only payment method. Payment is collected at the time your order is delivered to the shipping address provided during checkout.
Shipping Charges
Shipping charges, if applicable, are calculated during checkout and displayed before you confirm your order. Any promotional shipping offers will be clearly indicated on our website.
Order Tracking
Where tracking is available, customers will receive shipment tracking information after their order has been dispatched. You can use the provided tracking details to monitor your shipment’s progress.
Delivery Attempts
Our delivery partners may make more than one attempt to deliver your package. If delivery cannot be completed due to an incorrect address, repeated absence, or inability to contact the recipient, the order may be returned or cancelled.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information. Wild Horizonco is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details submitted during checkout.
Damaged or Lost Shipments
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at [email protected]. We will work with the shipping provider to investigate the issue and help resolve it promptly.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Wild Horizonco
Email: [email protected]